- Can you see me today?
- Almost always, yes. We hold same-day emergency slots at both offices, six days a week. Call the closest location and we'll triage by phone.
- What counts as a dental emergency?
- Severe pain, swelling, a knocked-out or fractured tooth, lost crown or filling causing pain, or any infection. If you have facial swelling with fever or trouble breathing, that's a medical emergency. Go to an ER first.
- What if it's after hours?
- Call the office closest to you and select the emergency option. That routes you to our on-call dentist any time we're closed, including overnight, so you reach a person instead of a voicemail. There's no charge for the call. For severe symptoms (high fever, swelling that affects breathing, uncontrolled bleeding), use the nearest urgent care or ER first.
- When should I go to the ER instead of calling you?
- Go straight to the emergency room for difficulty breathing or swallowing, uncontrolled bleeding, or facial swelling with a high fever, since those can be life-threatening. For a severe toothache, a knocked-out or broken tooth, a lost filling or crown, or an abscess, call us instead: we hold same-day slots six days a week at both offices.
- Will my insurance cover an emergency visit?
- Most dental plans cover emergency exams, x-rays, and palliative treatment. We'll confirm benefits before treatment so you know what's covered.
- Do I need to be an existing patient to be seen for an emergency?
- No. We see new patients for same-day emergencies regularly. Call the office closest to you, briefly describe what's going on, and we'll fit you in. Bring a photo ID and your insurance card if you have one.
- Is an emergency dental visit FSA or HSA eligible?
- Yes. Emergency dental exams, x-rays, and treatment for pain or trauma are all eligible expenses under FSA and HSA accounts. Bring your account card to your visit.